Privacy Policy

At KoalaTech Solutions, we prioritize the security and privacy of all personal information collected through our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with applicable laws, including GDPR and the Australian Privacy Principles.

Information We Collect

We collect personal data necessary to provide and improve our software development, IT consulting, and cybersecurity services. This data may include:

• Contact information such as name, email address, and phone number
• Company details and project requirements
• Technical data including IP addresses and device information
• Usage data collected through cookies and similar technologies

How We Use Your Information

Your personal information is used for the following purposes:

• To provide and tailor our software development and IT services
• To communicate with you regarding your inquiries and projects
• To enhance the security and performance of our online platform
• To comply with legal and regulatory obligations

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your data with trusted service providers and partners under strict confidentiality agreements to support our operations, including:

• Cloud service providers for hosting and data storage
• IT security providers ensuring platform protection
• Legal and regulatory authorities when required by law

Cookies and Tracking Technologies

Our online platform uses cookies and similar technologies to enhance user experience and collect usage data. You can control cookie preferences via your browser settings. These technologies are employed to:

• Remember user preferences
• Analyze site traffic and usage patterns
• Support security measures

Data Security

We implement robust technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Our cybersecurity solutions are continually updated to safeguard your information.

Your Rights and Choices

Subject to applicable laws, you have the right to:

• Access and obtain a copy of your personal information
• Request correction or deletion of inaccurate or incomplete data
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is based on consent

To exercise your rights, please contact us at our physical address below.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When data is no longer needed, we securely delete or anonymize it.

International Data Transfers

KoalaTech Solutions may transfer personal information to third-party service providers in countries outside your jurisdiction. We ensure such transfers comply with applicable data protection laws, implementing appropriate safeguards to maintain data privacy and security.

Contact Us

If you have questions or concerns about your privacy or this policy, please contact us at our office: